Privacy Statement

Rockstars commitment to privacy.

Image by Pietro Jeng

Protecting the security and privacy of your personal data is important to Rockstars. In order for you to understand our data privacy policies, we have outlined below what personal data we collect on our websites and via our services, how we use that data, data security measures we employ, and with whom we may share the data.

 

What we request from website visitors

There are instances where we ask you to provide personal information such as name, address, phone number, email address, and similar information. This type of information will improve your website experience or allow us to follow-up with you after you visit our site. Our company website’s contact forms require you to give us contact information, including email addresses, telephone numbers, and other personal contact information. We use customer contact information from the form to send you information about our company and its services. Your contact information will also be used to contact you when necessary.

 

Purchase of additional services

If you purchase additional services from us, in addition to the information we collect on initial registration, we may also obtain from you a billing address and a valid credit card or other payment information to process payment for services ordered.

 

Additional information requested from customers

From time to time, we also may ask you to complete surveys or answer questions regarding your satisfaction with any services you have received from us. We use this information to improve our services. We retain this information indefinitely. We may also ask you whether you would be willing to have information about your experience with our products and services used in our company’s marketing to other potential customers. We will ask you to separately agree to this use of some of this information, and you will have to “opt-in” to this use of your information. The information which we will use in marketing will not identify you by name or address, but will instead use only the general geographic location (city or town and state), comments from you. Because some of our services are provided online and may be paid for by credit card (or by other means which we approve), by necessity we provide some of your information to third parties. We contract with other companies and individuals to assist us in performing certain functions on our behalf. Examples include sending postal mail and email, analyzing data, providing marketing assistance and processing credit card payments. These service providers only have access to personal information necessary to perform their functions, but may not use it for other purposes, and must process the information in strict compliance with applicable law.

 

Information collected automatically

When you access our website, we may automatically (i.e., not by registration) collect certain data (for example, the type of Internet browser and operating system used, domain name of the website from which you came to our website, number of visits, average time spent on the page, pages viewed). We use this information to improve the visitor experience to our website. We also may use your Internet address (“Internet Protocol address” or “IP address”) and other information collected automatically to help diagnose problems with our server, and to administer our website. We may use this information for any purpose, in our sole discretion, as described above.

 

Cookies

A Cookie is a text-only string of characters that is temporarily stored in your computer’s memory. Our Cookies are time-sensitive, and automatically expire. If the expiration of a Cookie is set to be longer than the time you spend on a site, then this text-only string is saved in a Cookie on your computer’s hard drive for future reference; otherwise it disappears from your computer when your browser is closed. The Cookies we use cannot retrieve information from your computer’s hard drive, cannot destroy files, and cannot send viruses to your computer. When a Cookie is placed on your computer’s hard drive, it does not allow access to your personal information, but it may be used to identify your computer. Rockstars uses Cookies to track the pages on our website that a user visits, so that information can be customized to the visitor for each session on our website, and so that future visits may be enhanced. This is a quick and convenient method of keeping our website’s content fresh and relevant to the website visitor. Most web browsers give you the ability to prevent your browser from accepting new Cookies, to have the browser notify you when you receive a new Cookie, and to disable Cookies entirely. You can still review our website if you set your browser to refuse all Cookies, but you must enable Cookies to register on our websites.

 

Protection of information from loss, misuse or alteration

Rockstars uses industry standard efforts to safeguard the confidentiality of personally identifiable information, including data encryption, firewalls, and SSL (Secure Sockets Layer). Of course, despite these efforts, we cannot guarantee that we will be able to keep your personally identifiable information safe from all threats under all circumstances.

 

Sharing of personal information

We will not sell your personally identifiable information to others. Rockstars may disclose your personal information to its agents or subcontractors solely for the purpose of obtaining their services, and the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Rockstars may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, in order to establish, exercise or defend its legal rights, and in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Rockstars’ assets, in which personal information held by Rockstars about users of its services is among the assets transferred.

 

Changes to privacy policies

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this statement, we will revise the “last updated” date at the top of this statement. If there are material changes to this statement or in how Rockstars will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Rockstars is protecting your information.

 

Questions or concerns

Your privacy is important to us. This privacy statement provides information about the personal information that Rockstars collects and the ways in which Rockstars uses that personal information. Please feel free to email us with any questions.

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